Privacy Policy

1. Introduction

Welcome to Junto ("we," "our," or "us"), operated by Digital Envision LLC. Junto is a travel meetup application that connects travelers and locals through organized events and activities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect the following personal information that you voluntarily provide to us:

• Account Information: Name, email address, password, date of birth, gender identity
• Profile Information: Profile photos, hometown, current city, bio, interests
• Event Information: Events you create, join, or show interest in
• Communication Data: Messages you send through our chat feature
• Payment Information: Processed securely through third-party payment processors
• Verification Information: Government-issued ID or other verification documents when required

2.2 Information Automatically Collected

When you use our Service, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: App features used, time spent in the app, interaction patterns
• Location Data: GPS coordinates, city, and country (with your permission)
• Log Data: IP address, browser type, access times, pages viewed, crashes, and system activity
• Analytics Data: App performance, user engagement metrics, and feature usage statistics

2.3 Information from Third Parties

• Social Media: Information from social media platforms when you connect your accounts
• Authentication Services: Information from Google, Apple, or other authentication providers
• Payment Processors: Transaction information from payment service providers

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Facilitate event creation, discovery, and participation
• Enable communication between users through our chat feature
• Process payments and manage subscriptions
• Provide customer support and respond to inquiries

3.2 Safety and Security

• Verify user identity and prevent fraud
• Monitor for suspicious or harmful activity
• Enforce our Terms of Service and community guidelines
• Protect the safety and security of our users

3.3 Personalization and Improvement

• Personalize your experience and show relevant events
• Send push notifications about events and activities
• Analyze usage patterns to improve our Service
• Develop new features and functionality

3.4 Communication

• Send service-related communications
• Notify you about events, updates, and promotions
• Respond to your comments, questions, and requests

4. How We Share Your Information

4.1 With Other Users

Certain information is shared with other users as part of the Service:

• Profile information (name, photo, bio, hometown)
• Event participation and hosting history
• Messages in event chats and direct conversations
• Reviews and ratings you give or receive

4.2 With Service Providers

We share information with third-party service providers who help us operate our Service:

• Firebase (Google): Authentication, database, cloud functions, and analytics
• Expo: Push notifications and app development services
• RevenueCat: Subscription and payment management
• Mixpanel: Analytics and user behavior tracking
• Cloud Storage Providers: For storing photos and files
• Customer Support Tools: To provide user support

4.3 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Protect our rights, property, or safety, or that of our users
• Investigate potential violations of our Terms of Service
• Prevent fraud, security breaches, or other illegal activities

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Storage and Security

5.1 Data Storage

Your information is stored on secure servers provided by Firebase and other cloud service providers. We use industry-standard security measures to protect your data.

5.2 Security Measures

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication requirements
• Regular backup and disaster recovery procedures

5.3 Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Information: Until you delete your account
• Chat Messages: Until deleted by users or account termination
• Event Data: Indefinitely for platform integrity and safety
• Analytics Data: Aggregated data may be retained indefinitely

6. Your Rights and Choices

6.1 Account Management

• Access: You can access and review your personal information in the app settings
• Update: You can update your profile information at any time
• Delete: You can delete your account through the app settings or by contacting us

6.2 Communication Preferences

• Manage push notification settings in the app
• Unsubscribe from marketing emails using the unsubscribe link
• Contact us to opt out of certain communications

6.3 Data Rights (Where Applicable)

Depending on your location, you may have additional rights including:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Portability: Request your data in a machine-readable format
• Right to Object: Object to certain processing of your data
• Right to Restrict Processing: Request limitation of data processing

7. Data Deletion Process

To delete your data and account:

1. Open the Junto app and go to Profile > Settings
2. Select "Delete Account" and follow the confirmation steps
3. Alternatively, email us at support@juntomeetups.com with your deletion request
4. We will process your request within 30 days
5. Some information may be retained for legal compliance or safety purposes

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete that information immediately.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

We use Mixpanel for analytics and user behavior tracking. Mixpanel's privacy practices are governed by their own privacy policy, which can be found at https://mixpanel.com/legal/privacy-policy/. Analytics data sent to Mixpanel is anonymized and aggregated to protect user privacy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy in the app
• Sending an email notification to your registered email address
• Displaying a prominent notice in the app

Your continued use of the Service after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@juntomeetups.com
• App: Use the "Help & Support" feature in the app settings

13. Jurisdiction-Specific Rights

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to non-discrimination for exercising privacy rights.

13.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6.3 above. Our lawful basis for processing includes consent, contract performance, legitimate interests, and legal compliance.

13.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate. If you have specific rights under local privacy laws, please contact us for assistance.